PrivacyPolicy

The Culinary Group Pty Ltd ("The Culinary Group", "we", "our" or"us") respects your privacy and is committed to protecting yourpersonal information.

This Privacy Policy explains how we collect, use,disclose and protect your personal information when you use our websites,applications, products and services, including Sticky Dates, Portion Pocketsand other services offered by The Culinary Group.

We are committed to handling personal informationin accordance with the Privacy Act 1988 (Cth) and the Australian PrivacyPrinciples.

What isPersonal Information?

Personal information is information or an opinionabout an identified individual, or an individual who is reasonablyidentifiable.

Examples of personal information include:

• Name
• Email address
• Telephone number
• Business name
• Venue Name
• Job title
• Postal or street address
• Payment and billing information
• Information you provide when contacting us or using our services

WhatPersonal Information Do We Collect?

We may collect personal information when you:

• Purchase products or services from us
• Create an account
• Contact us by phone, email or online forms
• Subscribe to marketing communications
• Request support or training
• Participate in surveys, promotions or events
• Visit our website

The information we collect may include:

• Contact details
• Account information
• Order and transaction history
• Customer support communications
• Information relating to your use of our products and services

Cookies andWebsite Analytics

Our website may use cookies and similartechnologies to improve user experience and understand how visitors use ourwebsite.

We may collect information such as:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visits

This information helps us improve our products,services and website performance.

You can choose to disable cookies through yourbrowser settings, however some website functionality may be affected.

How WeCollect Personal Information

We generally collect personal information directlyfrom you, including when you:

• Complete forms on our website
• Contact us by phone or email
• Place an order
• Register for an account
• Request customer support

We may also receive information from third-partyproviders involved in delivering our services, such as payment processors,website providers or business partners.

Why WeCollect Personal Information

We collect, hold and use personal information to:

• Provide products and services to you
• Process orders and payments
• Deliver customer support and training
• Communicate with you about your account or purchases
• Improve our products, services and website
• Send marketing communications where permitted by law
• Manage our business operations
• Comply with legal obligations

Disclosureof Personal Information

We may disclose personal information to:

• Employees and contractors who require access to perform their duties
• Service providers that assist us with hosting, technology, payment processing, logistics and administration
• Professional advisers such as accountants, lawyers and consultants
• Government authorities, regulators or law enforcement agencies where required by law

We do not sell or rent your personal information tothird parties.

DirectMarketing

We may send you information about products,services, promotions or events that may be relevant to you.

You can opt out of receiving marketingcommunications at any time by:

• Clicking the unsubscribe link in our emails; or
• Contacting us directly.

Access andCorrection

You may request access to the personal informationwe hold about you and request corrections if you believe the information isinaccurate, incomplete or out of date.

To make a request, please contact us using thedetails below.

Security

We take reasonable steps to protect personalinformation from misuse, interference, loss, unauthorised access, modificationor disclosure.

These measures may include secure servers, passwordprotection, restricted access controls and other appropriate securitysafeguards.

While we take reasonable steps to protect yourinformation, no method of transmission over the internet is completely secureand we cannot guarantee absolute security.

OverseasDisclosure

Some of the third-party service providers we use tooperate our business may store or process personal information outsideAustralia.

These service providers may include providers of:

• Cloud hosting and data storage services
• Customer relationship management (CRM) systems
• Payment processing platforms
• Website and application infrastructure
• Email and communication platforms
• Analytics and reporting tools

As a result, your personal information may betransferred to and stored in countries including, but not limited to, theUnited States, New Zealand and other jurisdictions in which our serviceproviders operate.

Where personal information is disclosed overseas,we take reasonable steps to ensure that recipients handle the information in amanner consistent with the Australian Privacy Principles and applicable privacylaws.

Complaints

If you believe we have breached your privacy orhave concerns about how we handle your personal information, please contact us.

We will investigate your complaint and endeavour torespond within a reasonable timeframe.

Contact Us

The Culinary Group Pty Ltd

Unit 4, 13–21 Thomas Street
Yarraville VIC 3030

Email: info@theculinarygroup.com.au

If you have any questions about this Privacy Policyor your personal information, please contact us using the details above.

Changes tothis Policy

We may update this Privacy Policy from time totime.

Any changes will be published on our website andwill take effect from the date of publication.

Last Updated: June 2026

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