Terms& Conditions

Welcome to The Culinary Group website.

These Terms & Conditions govern your use of ourwebsite and the purchase of products and services from The Culinary Group PtyLtd ("The Culinary Group", "we", "our" or"us").

By accessing our website or purchasing productsfrom us, you agree to be bound by these Terms & Conditions.

Productsand Pricing

Prices displayed on our website may be shown inyour local currency for convenience based on your location.

Unless otherwise stated, all transactions areprocessed in the currency displayed at checkout at the time of purchase.

Prices include applicable taxes where required bylaw and may be subject to change without notice.

We make reasonable efforts to ensure pricinginformation is accurate. In the event of a pricing error, we reserve the rightto cancel or refuse any order and provide a refund where payment has alreadybeen received.

Orders

All orders are subject to acceptance andavailability.

We reserve the right to refuse or cancel an orderwhere necessary, including where:

• A product is unavailable;
• A pricing or product description error has occurred;
• We reasonably suspect fraudulent activity; or
• We are unable to fulfil the order.

If payment has already been received for acancelled order, a refund will be issued using the original payment method.

Payment

Payment must be received in full before goods aredispatched unless otherwise agreed in writing.

We use third-party payment providers to processtransactions. We do not store complete payment card details on our systems.

ProductInformation

We make reasonable efforts to ensure productdescriptions, images, specifications and other information displayed on ourwebsite are accurate.

However, product appearance, packaging, specificationsand availability may vary from time to time without notice.

Shippingand Delivery

Shipping costs are calculated at checkout.

Delivery timeframes provided on our website areestimates only and are not guaranteed.

The Culinary Group is not responsible for delayscaused by shipping carriers, customs processes, weather events, public holidaysor circumstances beyond our reasonable control.

Risk in products passes to you upon delivery.

Returns andRefunds

Returns, refunds, repairs and replacements aresubject to our Returns & Refunds Policy and your rights under AustralianConsumer Law.

Nothing in these Terms & Conditions limits orexcludes any consumer guarantees or rights that cannot be excluded underAustralian law.

IntellectualProperty

All content on this website, including but notlimited to:

• Text
• Graphics
• Logos
• Images
• Product information
• Software
• Branding
• Trademarks

is owned by or licensed to The Culinary Group andis protected by applicable intellectual property laws.

You may not reproduce, distribute, modify or useany content from this website without our prior written consent.

Website Use

You agree not to:

• Use the website for any unlawful purpose;
• Interfere with the operation or security of the website;
• Attempt to gain unauthorised access to systems, accounts or data;
• Upload or transmit malicious software, viruses or harmful code; or
• Use the website in a manner that may damage our reputation or business operations.

Limitationof Liability

To the maximum extent permitted by law, TheCulinary Group excludes all liability for any indirect, incidental,consequential or special loss or damage arising from the use of our website,products or services.

Where liability cannot be excluded, our liabilityis limited to the extent permitted by law.

Nothing in these Terms & Conditions excludes,restricts or modifies any rights or remedies available under AustralianConsumer Law.

Third-PartyLinks

Our website may contain links to third-partywebsites for your convenience.

We do not control and are not responsible for thecontent, operation, availability or privacy practices of third-party websites.

Accessing third-party websites is at your own risk.

Privacy

Your use of this website is also governed by ourPrivacy Policy.

By using our website, you consent to thecollection, use and disclosure of information as described in our PrivacyPolicy.

Changes toThese Terms

We may update these Terms & Conditions fromtime to time.

Any updated version will be published on ourwebsite and will take effect immediately upon publication.

GoverningLaw

These Terms & Conditions are governed by thelaws of Victoria, Australia.

Any dispute arising from or relating to these Terms& Conditions, our website, products or services will be subject to theexclusive jurisdiction of the courts of Victoria, Australia.

Contact Us

The Culinary Group Pty Ltd

Unit 4, 13–21 Thomas Street
Yarraville VIC 3030

Email: info@theculinarygroup.com.au

If you have any questions regarding these Terms& Conditions, please contact us using the details above.

Last Updated: June 2026

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